This educational webinar is tailored for MSP project teams aiming to enhance their project management performance in the coming year. Guided by Moovila's experienced project management experts and Rob Hird, Senior Executive Coach at Pax8, viewers will explore a range of effective project metrics tailored to MSPs.
Key topics include setting appropriate Project KPIs at various project levels, from the overall portfolio to individual tickets, and identifying the most impactful project KPIs depending on your Operational Maturity Level (OML).
This session is perfect for MSP professionals eager to boost their project management strategies and achieve higher profitability in their projects.
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Rob launched his IT career on a Y2K project and quickly advanced through roles from Help Desk technician to Vice President in Toronto's Financial District. With expertise in both technical and business realms for small to large companies, he founded his own MSP in 2015, developing a strong client base and recurring revenue before selling it. Post-sale, he has leveraged his experience to guide other IT firms from traditional models to recurring revenue. Rob is committed to your business's success, and here to celebrate your achievements with you.
Louis Bagdonas Louis Bagdonas is the Sr. Program Manager overseeing MSP experience at Moovila and is dedicated to collaborating with organizations to embed best practices in project management. With extensive experience in onboarding managed service providers, Louis dedicates significant time to understanding their unique challenges and devising tailored solutions for successful project outcomes. |
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