Presented by
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Whitney Salee Risner, Project Manager, Optimized IT |
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Louis Bagdonas, Senior Program Manager – MSPs, Moovila |
Watch this month's webinar on one of the most challenging aspects of IT service projects: keeping clients accountable. Client accountability is critical for project success, from preventing delayed timelines to minimizing scope creep.
During this session, we’ll explore tactics for ensuring project alignment and success. We will dive into the various aspects of client responsibility and ways to encourage client engagement, including setting communication standards, leveraging reporting, and providing more effective updates. You'll walk away with powerful strategies for handling tough discussions, creating feedback loops for continuous improvement, and efficient project success
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Whitney Salee Risner Following her natural inclination to seek answers and help others, Whitney's career has been a path of learning and sharing IT knowledge. She has been a technical trainer, a technical process/data analyst, a business analyst, and is now a project manager. Whitney specializes in supporting clients and end-users through the entire project life cycle. Her focus on building client knowledge and engagement has ensured successful project implementations in software/application development, systems integrations, and MSP services.
Louis Bagdonas Louis Bagdonas is the Sr. Program Manager overseeing MSP experience at Moovila and is dedicated to collaborating with organizations to embed best practices in project management. With extensive experience in onboarding managed service providers, Louis dedicates significant time to understanding their unique challenges and devising tailored solutions for successful project outcomes. |
