Wednesday, August 26th @ 12PM ET
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Dean Trempelas, Head of Partner Success @ Empath |
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Fred Zelhart, President @ CodaBears, Inc. |
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Colleen “Cow-leen” Baldrey, Growth Specialist @ Moovila |
As MSPs grow, so does the number of projects run at once... and so does the risk of resources getting stretched thin, deadlines slipping, and visibility disappearing.
In this one-hour livestream, Fred Zelhart and Dean Trempelas will break down the project management metrics that mature MSPs check every Monday to stay ahead of problems. They will discuss the metrics and KPIs necessary to keep delivery on track without micromanaging every detail.
Learn how leading MSPs use a handful of key numbers to run tighter project operations, protect margins, and keep teams from burning out.
Can't make the live event? Register to receive the recording right in your inbox to watch on demand!
Dean Trempelas
Head of Partner Success @ Empath
15+ experience in IT, with a focus on service management and operations. Dean grew a 700k MSP into a 12mil MSP that leveraged acquisition to grow into a 50+ mil MSP. Dean focused on operational efficiency and making sure that he could hire literally anyone to fill his MSP team rather than only hiring ringers. If its COGS related Dean will hold you accountable, if its below the line he'll still yell at you. Dean's never owned an MSP and so he don't get caught up in entrepreneur paradoxes; Dean can probably fix your printer... maybe.
Fred Zelhart
President @ CodaBears, Inc.
Fred Zelhart is a creative thinker who blends curiosity, humor, and thoughtful communication to make ideas more engaging and accessible. He enjoys exploring imaginative visuals, refining practical resources, and finding fresh ways to encourage learning, reflection, and personal growth.
Colleen “Cow-leen” Baldrey
Growth Specialist @ Moovila
Colleen Baldrey is a Growth Specialist at Moovila and the moderator of the Moovila livestream series. With a background in strategic communications and political science from Miami University, she keeps conversations sharp, fun and moving, while blending her demand-gen expertise with a knack for guiding great discussions. Based in Charleston, SC, she's usually fueled by community engagement (and, when she's off the clock, beach walks with her yellow Lab).
