The State of the Industry 2024: MSP Project Management Trends & Impacts study was conducted in partnership with The Channel Company, and surveyed over 100 mid-sized Managed Service Providers (MSPs), including CEOs, senior executives, directors of project management, and program managers.

The goal of the study was to explore how project management solutions influence business growth, profitability, and overall project success within the MSP community. The respondents shared insights into their current project management practices, challenges they face, and the impact of automation and tool integration on their operations.


Key findings from the report include:

  • Common challenges MSPs face managing growing, complex projects and resource allocation
  • Which popular systems people use most for project planning and tracking
  • How top MSPs are overcoming project management issues and improving their project margins


Download now to find out if you’re ahead of or behind the pack when it comes to MSP project management!