Not all work belongs in a service ticket—but how do you know when work has outgrown the ticketing system and needs to be a project? In this webinar, we’ll break down different ways to look at when you need to use projects.
What You’ll Learn:
- Common signs that a ticket is actually a project in disguise
- The risks of keeping projects in a ticketing system
- Best practices for structuring and managing projects effectively
Stop cramming complex work into a system designed for quick fixes. Learn when—and how—to elevate your projects for better outcomes, efficiency, and profitability.
Louis Bagdonas
Senior Program Manager – MSPs, Moovila
Louis Bagdonas is the Sr. Program Manager overseeing MSP experience at Moovila and is dedicated to collaborating with organizations to embed best practices in project management. With extensive experience in onboarding managed service providers, Louis dedicates significant time to understanding their unique challenges and devising tailored solutions for successful project outcomes.
Adison “Bucky” Jobe
VP Operations, Moovila
Bucky Jobe is the VP Operations at Moovila, overseeing the delivery of Moovila to users and partnering with clients to ensure success. Bucky has worked in several project leadership roles building PMOs across diverse organizations and is a certified Project Management Professional (PMP), PMI-Agile Practitioner (PMI-ACP), Scrum Master (CSM), and a Lean Six Sigma Blackbelt.
