Moovila

How MSPs Can Elevate
Client Trust Through
Project Clarity

Originally Recorded: February 28 at 1 PM EDT

Learn from Louis, Senior Program Manager – MSPs at Moovila, and Dan Keltner, Professional Services Team Manager, Intrust IT, a trailblazing Moovila partner who has mastered the art of creating transparency and strengthening client relationships. Together, they share real-world strategies and actionable insights on how MSPs can leverage project clarity to build stronger, more trusting client partnerships.

Discover how clear communication, streamlined project management, and accountability can lead to:

  • Happier clients who trust your process.
  • Stronger business relationships that drive retention.
  • A competitive edge in a crowded MSP landscape.

Whether you're an MSP veteran or just starting to refine your client strategy, this webinar is packed with practical tips you can implement right away.

 


 
About the Presenters

Louis Bagdonas Headshot

Louis Bagdonas

Senior Program Manager – MSPs, Moovila

Louis Bagdonas is the Sr. Program Manager overseeing MSP experience at Moovila and is dedicated to collaborating with organizations to embed best practices in project management. With extensive experience in onboarding managed service providers, Louis dedicates significant time to understanding their unique challenges and devising tailored solutions for successful project outcomes.


Dan Keltner_Avatar

Dan Keltner​​​​

Professional Services Team Manager, Intrust IT

After spending 10 years working in creative design and marketing, Dan changed careers paths and started over as an IT professional in his early 30's. Beginning as an entry-level tech, he progressed through technical roles until he found himself leading various teams and, most recently, has been building a professional services team and service offering at Intrust IT based out of Cincinnati, OH.

 

 
 

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